Keetmans Municipality to lose NaTIS One-Stop Centre

18 Dec 2013 13:40pm
KEETMANSHOOP, 18 DEC (NAMPA) – The Roads Authority (RA) will take over the operations of the Namibia Traffic Information System (NaTIS) One-Stop Centre from the Keetmanshoop Municipality by next April.
A meeting to discuss the transformation process is planned in due course.
RA Chief Executive Officer (CEO) Conrad Mutonga Lutombi said in a letter dated 08 November 2013 and directed to the municipality’s Human Resources Manager, Joseph Rooi that the Roads Authority Board of Directors has taken a decision to take over some registering authorities as per recommendation of a study on the effective and efficient management of the registering authority.
“The Roads Authority will take over the current staff of the Keetmanshoop NaTIS office, and will only recruit to fill the positions that are vacant.
It is against this background that we are requesting your good office to put any plan for recruitment of any position for NaTIS on hold,” read the letter.
A municipality employee told Nampa on condition of anonymity Wednesday that the takeover was necessitated by poor service delivery at the centre.
Approached for comment on this statement, acting CEO of the Keetmanshoop Municipality Quinton Visagie confirmed the takeover, but denied any knowledge of poor service and/or management at the centre.
Asked whether there will be any objection from the side of the municipality about the takeover and maybe to try and retain the centre, Visagie said there is none.
Residents and clients of the centre have on several occasions complained to the media about poor service, especially long queues.
In some instances, clients started arguments with the officials at the centre because of their frustration with the system, with some claiming to have come to the centre more than five times without getting a chance to have their driving knowledge or skills tested.
In October 2011, the centre increased the number of driving tests on Wednesdays from 10 to 15, just to ensure that more people could receive assistance, and in 2012, a second examiner was allocated to the centre.
Schedule adjustments made last year allowed the centre to cater for 30 learners' licence tests on Mondays; 20 driving tests on Wednesdays; 10 learners' and 10 driving tests on Fridays; and an unlimited number of roadworthy tests on Tuesdays and Thursdays.