Medical personnel required to wear identity tags from 2018

13 Dec 2017 19:20pm
WINDHOEK, 13 DEC (NAMPA) – Minister of Health and Social Services, Dr Bernard Haufiku on Wednesday announced that all hospital staff members around the country will be required to wear name badges come 2018.
Haufiku said this during the year-end media briefing by President Hage Geingob here on Wednesday.
He said name tags are necessary in order for patients to be aware of the identities of who they are dealing with.
According to the minister, the ministry’s executive and steering committee decided that come next year, everyone in the hospitals - from cleaners to superintendents - must be identified by means of badges.
“There has been a number of ill-treatment against patients reported with the ministry in the past, and the ministry is taking measures to deal with the culprits,” Haufiku added.
Additionally, the ministry is also in the process of setting up call centres for patients to call in and report cases of ill-treatment at hospitals or clinics.
“There will be someone assigned to deal with these issues; taking the matters up with the relevant authorities who will then take the necessary measures without following lengthy processes.”
The minister said other challenges in the ministry include a lack of accountability and attitude in clinical and support directorates, but it is embarking on plans to eliminate this in order to ensure good service delivery.