Customers owe Telecom N.dollars 400 million

22 Sep 2017 14:10pm
WINDHOEK, 22 SEP (NAMPA) – Telecom Namibia is owed about N.dollars 400 million since January this year according to its Head of Corporate Communications and Public Relations Officer, Oiva Angula.
In a media statement issued Friday, Angula said Telecom will temporarily suspend all overdue service accounts on 27 September.
The defaulters include government ministries; hospitals; education institutions; State-owned enterprises; embassies; construction companies; small and medium enterprises and private individuals.
“The suspension of services as a result of non-payment remains an agonising decision for Telecom Namibia, however we take solace in the fact that we spared no effort to collect outstanding debts amicably,” said Angula, referring to services such as mobile phones, landlines and data services. He further explained that accounts will only be restored after the outstanding debt is fully paid.
Angula noted that all efforts and communication have been made in attempts to manage this process given the country’s macro-economic state.
“Telecom Namibia constantly advises customers to be punctual with their payments, to avoid incurring the monthly administrative fees for any late payment and occurrence of reconnection fee when lines are disconnected,” the statement said.
Angula further warned that suspended accounts that have been neglected for a long time will result in Telecom taking legal action against defaulters.