Rehoboth Town Council to work on service delivery
01 Feb 2017 07:30am
REHOBOTH, 01 FEB (NAMPA) The Rehoboth Town Council (RTC) Tuesday held its first ordinary meeting of 2017 after a one-month recess.
The meeting was open to the public.
Rehoboth Mayor, Christina Blaauw-Petrus said 2017 should be about prosperity for all through unity, mutual support, understanding and respect, with the common purpose of serving the community through the guiding principles of the Local Authorities Act.
We as the council are responsible for effective service delivery to our customers, which is the community. We have to consider tangible and intangible benefits of such services and alternative means of service provision, which affect customer satisfaction.
She said the council is responsible for value addition to services through affordable tariff structures, with strict control measures applicable to all customers within the parameters of its strategic planning.
Blaauw-Petrus called on councillors and staff members to be professional and courteous while carrying out their duties.
We will no longer tolerate trivial excuses, tardiness, corrupt practices and practices that contribute to failure in our service provision.
She said the town council will invest in its human capital through the necessary training and empowerment and in turn, increased productivity is expected from them.