14 Jul 2016 16:40pm
WINDHOEK, 14 JUL (NAMPA) - Air Namibia was voted second best airline in Africa at the 2016 Skytrax World Airline Awards held at the Farnborough Airshow outside London, England on 12 July 2016.
The awards are considered universally as the Oscars of the aviation industry and also serve as a global benchmark for excellence in the industry. Moroccan airline, Roral Air Maroc, was voted the best airline on the continent, while Tunisair is third best.
Air Namibia spokesperson, Paulus Nakawa told Nampa on enquiry Thursday they are proud and truly honoured by this award, especially to be rated the second best regional airline in Africa.
It is recognition from the many satisfied customers who continue to enjoy our premium product and customer services. Our customers have spoken, sincerely and independently. We are absolutely ecstatic, humbled and delighted.
Nakawa said the second-best placement is testimony that support from the airlines customers have been recognised and acknowledged.
Service is the only differentiator and indeed we are a carrier of choice. To Namibia and her people, Air Namibia pledges continued excellent service delivery, enabling tourism to thrive and businesses to expand as the national carrier fulfils its mandate, for the benefit of all our people, said an ecstatic Nakawa.
Skytrax, a United Kingdom-based consultancy, holds an annual World Airline Awards and World Airport Awards as well as the ranking for airlines and airports.
According to Skytrax, this years survey considered the opinions and perceptions of 19.2 million passengers from 104 countries and covering 280 airlines.
The survey measures quality standards across 41 key performance indicators of front-line products and services in the airline industry.
Overall, The Emirates airline was voted best airline in the world.