09 Sep 2015 19:10pm
WINDHOEK, 09 SEP (NAMPA) For the Ministry of Finance to continue making great strides in the critical areas of its mandate, there is a need for a service oriented and high-performance work culture to be instilled within its working environment.
This was said by President Hage Geingob on Wednesday when he inaugurated the finance ministrys new head office in Windhoek.
You need to nurture a culture of business innovation, centred on efficient administration systems and a critical mass of highly skilled and professional staff as the defining success factors for this institution, he said.
He indicated that the taxpayer community expects to see a more equitable tax system, timely assessment of tax returns and feedback thereof, within a minimum timeframe and completely accurate.
Needless to state, the act of managing public financial resources and the collection of State revenue demands high standards of integrity and friendly customer service which should permeate their day-to-day conducting of activities, Geingob said.
He called on the ministrys staff to practice under an ethos in which they put clients before financial compensation.
In a rule-based environment such as ours, staff members who make themselves guilty of corruption, bribery and graft should be dealt with expeditiously so that they do not tarnish the good name and reputation of this ministry and administration.
Let this new head office and its branches be an epitome of excellence in service delivery, integrity and prudent public finance management, he said.
The Head of State further stated that the governments investment in the building has brought about a conducive working environment for the staff, enabling them to optimise their performance for the good of the nation.
It has freed up resources and eliminated congestion in the office environment, allowing staff doing similar or related functions to be housed under one roof, he said.
In return, Geingob, said, this enhanced working environment should pay off in terms of increased productivity, effective teamwork environment and increased customer satisfaction.
As we pursue the goal of building our Namibian house, let this workplace be a centre of harmonious work relations where no single staff member should feel left out. Let it exemplify the unifying spirit under the mantra One Namibia, One Nation, he said.