Prime Minister Saara Kuugongelwa-Amadhila has warned civil servants they are not masters, only servants to the public.
She yesterday urged government workers to act professionally at all times during their execution of their duties and deliver a good quality service.
Kuugongelwa-Amadhila made these remarks in the presence of her deputy Netumbo Nandi-Ndaitwah, when she addressed her first meeting with the staff of her office, including department managers and directors.
Also present was Deputy Minister in the Office of the Prime Minister Christine //Hoebes
“Many of our people still remain unreached with critical services and in many instances the services provided is below the quality that is required,” said Kuugongelwa-Amadhila.
“We need concrete and urgent action to not only address, but fully resolve the outstanding problems so that we can move the public service to the level of excellence.”
She stressed that there is a need to optimise the contribution of the public service, in order for it to contribute to the country’s goal of high and equitable development and high living standards for all.
According to her, public servants must ensure efficiency and effectiveness in their operations and undertakings.
Kuugongelwa-Amadhila said it is not enough to undertake a specific action required.
It is also crucial for the public service to ensure that those actions bring about required results.
“It is within our reach. It is within our means to achieve that. We should be optimistic.”
She indicated that all government officials must comply with the Public Service Charter.
“We can only be compliant if the public holds us accountable. So the public must now what is the charter is for the Office of the Prime Minister and the charters for the individual ministries, and hold them accountable for the commitments that they make under these charters.”
Kuugongelwa-Amadhila explained that the officials in her office are expected to provide leadership, support and co-ordination to government institutions in the execution of their activities.
“These responsibilities require all of use to have the appropriate capacities and capabilities, and to be exemplary in our conduct by being professional, effective and ethical.”
She reminded the officials of President Hage Geingob’s call of a no-tolerance for non-performance.
“In this regard, we are all expected to have clear action plans that are aligned to agreed national plans.”
She warned all civil servants will sign performance contracts through which their performances will be monitored.
Kuugongelwa-Amadhila also announced that //Hoebes will be in charge of administration and finances at the Office of the Prime Minister, while Nandi-Ndaitwah will take on the Disaster Risk Management department, including the Food Bank.
The prime minister herself will be in charge of the co-ordination of government services with other State institutions.
No drought deaths
She said government has availed over N$300 million for drought relief programmes.
“We are required to hit the ground running, especially in terms of disaster risk management. As you know, the country is drought-stricken. We have already have considered an assessment report.”
She said there had been agreement on interim measures to be implemented straight away, while a final assessment is conducted.
According to her, the government’s position is that no one should die of drought-related hunger.
She explained drought funds will be used by her office and the Ministry of Agriculture.
“We rely on you to help us to execute a drought relief programme. We will make sure that this assistance is provided to the communities that are affected by the drought.
She called on her staff to ensure that assistance is provided on time.
Kuugongelwa-Amadhila warned that none of the foodstuffs received from the State and other countries should not rot in warehouses.
“No food should go rotten, because we forgot about it and locked it up in warehouses, while people are suffering or it is stolen.”
WINDHOEK ELVIS MURARANGANDA