04 Jun 2014 11:00am
SWAKOPMUND, 04 JUN (NAMPA) The financial year 2012/2013 has been a good year for the Southern African Postal Operators Association (SAPOA) as their financial services increased by 81 per cent.
SAPOA was created in 2001 as the Southern African Development Community (SADC)s regional body responsible for the postal sector.
The chairperson of the SAPOA management board, Thato Mosisili from Lesotho presented the figures at the associations 13th four-day annual general meeting at Swakopmund on Tuesday.
She said other services which also increased include agency services, which went up by 21 per cent; the enhancement of access to services, which improved by six per cent; as well as the parcels business with an increment of one per cent.
As for the employees productivity and the letters business, there was a decrease of five and four per cent, respectively.
A simple analysis of the figures suggests that more needs to be done to retain the letters and parcels business.
More creative work is also needed to sustain the growth recorded in the financial year of our business, Mosisili informed the delegates.
She further stated that there is an urgent need to address the issue of staff gratuity to avoid defaulting on statutory obligations as the strong mental capacity of postal staff members is the key to success.
There are indications that inflation will remain relatively high, making the cost of loan capital expensive. Government resources will be over-stretched in favour of service delivery programs, thus reducing the possibility of further investments in the postal sector, Mosisili noted.
On this, more creative strategies need to be developed in the postal sector to increase revenue- collection and reduce dependency on government support.
It is also crucial to continue improving systems and processes to meet international demands, she added.
The annual meeting is being attended by Namibia Post (NamPost) Chief Executive Officer (CEO) Festus Hangula and SADC Secretariat representatives, leaders of SAPOA as well as Post-Master- Generals from the 14 member countries.
They came together to deliberate on strategies and logistics for the postal sector. It also gives them a chance to share ideas on how to deal with opportunities, challenges and common aspirations, with the common aim of transforming the postal services in member countries.
SAPOA member countries are Namibia, Lesotho, Swaziland, Madagascar, Angola, Zimbabwe, Botswana, the Democratic Republic of Congo, Malawi, Mauritius, Mozambique, South Africa, Tanzania and Zambia.