Ueitele warns against sluggish service delivery

07 May 2014 10:10am
GOBABIS, 07 MAY (NAMPA) – Omaheke Regional Governor Festus Ueitele has warned civil servants and those entrusted with assisting the community through self-help grants and other projects to take their work seriously.
His office will not hesitate to act against sluggish performances by those who are supposed to be at the forefront of service delivery in public institutions, as such acts are detrimental to regional development, he stressed at an information-sharing day between the community and relevant regional development stakeholders on Tuesday.
According to Ueitele, front-office support staff at line ministries and other Governmental institutions spend time on endless private phone calls and office chit-chat, leaving walk-in clients looking for information having to wait.
“This chatting on phones and ignoring people who are looking for vital information related to developmental initiatives and projects will have to end.
We need people who are serious about helping the community. If you do not fit the profile, then maybe you are in the wrong place,” he charged.
Ueitele then lauded the regional councillor for the Kalahari Constituency, Ignatius Kariseb, for having initiated the information-sharing day.
The governor said such platforms will go a long way in getting vital information on financial assistance for micro projects and Small and Medium Enterprises (SMEs) through as the community is often left in the dark.
“People are struggling with their small businesses, not knowing where to go for assistance. Such a platform is, therefore, important to link the service providers with the end-users themselves, and to allow for interaction to take place,” he added.
The event attracted prominent service providers on micro-finance and SMEs’ development such as the Agricultural Bank of Namibia (AgriBank), the SME Bank, the Omaheke Regional Council, Standard Bank Namibia, the Development Bank of Namibia (DBN) and the Ministry of Trade and Industry, amongst others.
Kariseb told Nampa that the success of this maiden event will determine its growth, which could also see rural areas receiving similar information through similar platforms.
Community members, business people and community-based organisations all attended the event.