Bank Windhoek (BW) today discovered a fraudulent e-mail, also known as
a phishing scam, being circulated to its clients, requesting them to
update and verify their personal banking details and participate in
bogus survey on the bank's internet security database.
BW communication practitioner Toivo Mvula, thus, urges their clients
to ignore the e-mail or any other suspicious communication purported
to be from the bank.
"Clients should also not to click on website links attached to these
emails. Bank Windhoek does not request clients to provide their
personal details or update their account profiles, through e-mail
communication," Mvula says.
He adds; "Bank Windhoek cannot accept responsibility for financial
losses due to the client giving information to persons pretending to
work for the Bank or fraudulent emails."